The fine print, plainly
Return & Refund Policy
Simple, fair returns — because trust is built after delivery, not before it.
When you can return
If your order arrives damaged, defective, incorrect or not as described, contact us within 7 days of delivery with your order ID and clear photos of the item and packaging.
How a return works
Email care@maebia.in to start a return. Once approved, we arrange pickup or share return instructions. Items must be unused, in original packaging, with tags intact.
Refunds
Approved refunds are issued to your original payment method. UPI and card refunds typically reflect within 5–7 business days after we receive and inspect the returned item.
Replacements
Prefer a replacement instead of a refund? Tell us — where stock is available, we will ship one at no extra cost.
Non-returnable situations
Items damaged through misuse, or returned without original packaging, may not qualify. We will always explain our decision clearly.
Last updated 2026 · Questions? Contact us.